Refund policy

Last updated: December 25, 2025

At Gathered Today, we want you to feel confident in your purchase. If something isn’t right, we’re here to help.

Return Window

We accept return or refund requests within 60 days of purchase.

If you’re unhappy with your order for any reason, please contact us and we’ll work with you to make it right.

Condition of Items

We stand behind our products and offer a no-questions-asked satisfaction guarantee.

You do not need to return items in unused condition or original packaging for us to consider a refund or replacement.

Non-Returnable Items

Digital products (including downloads or digital content) are non-refundable.
Items marked as final sale (if applicable) are not eligible for refunds.

How to Request a Return or Refund

To start a return or refund request, please contact us at:

📧 hello@gatheredtoday.com

Include:

Your order number
A brief description of the issue

We’ll respond promptly and guide you through the next steps.

Refunds

Approved refunds are issued to the original payment method through Shopify.

Please note:

Refunds cover the item purchase price and applicable sales tax
Original shipping charges are non-refundable

Once approved, refunds are typically processed within 5–10 business days, depending on your payment provider.

Return Shipping

At this time, we do not require customers to return physical products.

If a refund or replacement is approved, we’ll resolve the issue without requiring return shipment. In rare cases of suspected abuse or repeated refund requests, we reserve the right to require return of the product or limit future refund eligibility.